About me

M. Sou

I love Conan & Tech

With over 10 years of experience as a system administrator, I have developed solid expertise in cloud solutions management ☁️ and IT security 🔒. I am a specialist in Azure AD, Intune, Microsoft 365, and Exchange administration 💼, recognized for my ability to efficiently manage N3 incidents 🚨, network and system administration 🌐, Office 365 (mailboxes 📧, distribution lists 📜, OneDrive ☁️, Teams 👫, SharePoint 🗂️), and provide high-quality user support 👥.

Responsible for leading the design, implementation, and optimization of Microsoft 365 (M365) services / Endpoint Devices management “intune”, ensuring seamless collaboration and communication across the organization. Expertise in managing Exchange Online, Microsoft Teams, SharePoint, Intune, and Azure Active Directory (Entra ID). Focused on creating and managing systems that enhance teamwork, along with driving automation and policy configuration to improve performance, security, and user experience across M365 services.

Key Skills:

• Cloud Administration: Azure AD, Microsoft 365 (SharePoint, Teams, OneDrive), Exchange ☁️
• Endpoint Management: Intune, SCCM, Citrix, Mobile & Device Deployment 📱
• IT Security: SentinelOne, Incident Management (Levels 1 to 3) 🔒
• User Support: VIP Support, Mailbox and Distribution List Management 👥📧
• IT Asset Management: Technical Documentation, English Communication 📜🌍

Notable Achievements:

• Successfully implemented a unified endpoint management system (MDM/MAM) for a multinational company 🌐, improving device security and management 🔒.
• Reduced critical incidents by 30% through proactive monitoring and maintenance strategies 🚨📉.

I am passionate about information technology 💻 and always looking for new challenges to apply my skills to innovative and strategic projects 🚀.