About me

Souhaiel MORHAG

I love Technology

With over 9 years of experience as a system administrator, I have developed solid expertise in cloud solutions management ☁️ and IT security 🔒. I am a specialist in Azure AD, Intune, Microsoft 365, and Exchange administration 💼, recognized for my ability to efficiently manage N3 incidents 🚨, network and system administration 🌐, Office 365 (mailboxes 📧, distribution lists 📜, OneDrive ☁️, Teams 👫, SharePoint 🗂️), and provide high-quality user support 👥.

As an IT Systems Administrator and Microsoft Cloud Azure Specialist, I have successfully led mobile solutions deployment and device management projects 📱, enhancing company security and productivity 📈. My ability to resolve incidents from levels 1 to 3 🔧, combined with my experience in English communication 🌍, makes me a valuable asset to any organization.

Key Skills:

• Cloud Administration: Azure AD, Microsoft 365 (SharePoint, Teams, OneDrive), Exchange ☁️
• Endpoint Management: Intune, SCCM, Citrix, Mobile & Device Deployment 📱
• IT Security: SentinelOne, Incident Management (Levels 1 to 3) 🔒
• User Support: VIP Support, Mailbox and Distribution List Management 👥📧
• IT Asset Management: Technical Documentation, English Communication 📜🌍

Notable Achievements:

• Successfully implemented a unified endpoint management system (MDM/MAM) for a multinational company 🌐, improving device security and management 🔒.
• Reduced critical incidents by 30% through proactive monitoring and maintenance strategies 🚨📉.

I am passionate about information technology 💻 and always looking for new challenges to apply my skills to innovative and strategic projects 🚀.